Monday - Friday : 9:00 AM - 4:00 PM CET

We aim to respond within 1-2 business days. To ensure you receive our emails, please add support@wanderwears.shop to your contacts or allow-list. All communications will be handled in accordance with our Privacy Policy.

Important: If your inquiry is about an ongoing order, please mention it in the subject line so we can prioritize and get back to you as quickly as possible.

We understand that phone support can feel faster, but we’ve found that email and social media messaging let us help you better. Here’s why:

We’re a small team. While we pride ourselves on quick responses and great service, our team isn’t large enough to handle call volumes effectively. Focusing on email ensures every inquiry gets the attention it deserves.

We serve customers worldwide. Offering consistent phone support across multiple time zones would be tricky. Email allows us to respond thoughtfully, no matter where you are.

We want to give you the best answers, not just the fastest. Most inquiries require us to gather information from our suppliers, printing partners, or shipping carriers. Email allows us to gather everything in one detailed response, so you’re not left waiting on hold.